R L Hayes Roofing & Repairs in Augusta, GA

Simply the best customer service in the CSRA Area. No waiting weeks to get put on a schedule. They checked the issue on Friday and had a crew there on Monday. The work was very professional and the results excellent. I recommend them for all your roofing needs. Additionally, the cost was super reasonable compared to others in this area.

Previously had my roof replaced and now shutters and completely flipped by storage room door. Workmanship was superb and Blake and his team were very responsive to my needs, professional and respectful. If you are in need of roofing or home repairs, RL Hayes is the company to call!

Best experience I ever had with a contractor! My roof was leaking and it was raining frequently, so I needed help quickly. I contacted the office and received a return call within an hour. After explaining my concern with the leak and current damage, he came out the next day and explained the problem and what needed to be done, and gave me a quote. Short of it, my roof was repaired within a few days under quote. It’s almost like it never happened. No pressure, no chasing down to see when they would arrive, and they cleaned up when they left.

The salesman met me on time, was very informative, courteous and respectful. He gave me a quote within 24 hours and called me to ask if I had any questions. Skylights came in within 2 weeks as promised and they were promptly installed with no leaks. The owner, Mr. Hayes, came by to inspect the job and talk with me personally as job was being performed. This is a top-notch company that, if needed, I would call immediately! Fantastic!

UPDATE: I'm lowering my rating by a bit due to our latest experience. Last time, they came out quickly and got the job done immediately at a great price. I guess they're more busy these days. They came out quick enough, but having the repair done same day wasn't even an option (even though it was simple). The estimate was fairly high (so much so that we contacted another roofer for the job), but the scope of work could have been different, so we won't compare those. Most bothersome was the fact that they didn't even offer the option of a same day repair (like they did last time) and when I called the owner to see if this was possible, he never bothered to call back. ORIGINAL REVIEW Had a hole in my roof from a branch impaling the shingles. Called one roofer out and was quoted over $600 without the guy even getting up there, and told it would take a week for them to come out. Called RL Hayes Roofing for a second opinion. They arrived the next day, hopped right on the roof, quoted me less than one quarter what the other guys did, and had it done in half an hour. Nice guys. Very helpful.